KRISTIE KAPPDENTAL PRACTICE COACH AND SPEAKER

Kristie Kapp, RDH

CEO & Co-Founder, EBITDent · International Speaker · Dental Practice Performance Coach · AI Adoption in Dentistry

Career Path
  1. 1991–2006Registered Dental Hygienist — clinical practice
  2. 2005–2015Consultant, Hygiene Diamonds/The Team Training Institute
  3. 2015–2017CEO & Partner, Smile Center Partners
  4. 2017–2019Consultant, Jameson Management
  5. 2020–2024Founder, DIY Practice Management
  6. 2024–presentCo-Founder, EBITDent

Biography

Kristie Kapp, RDH, is an international speaker, CEO and Co-Founder of EBITDent, and one of dentistry's leading voices on helping independent practice owners build more profitable, less stressful businesses. With more than 30 years of experience as a dental assistant, hygienist, consultant, practice owner, and CEO of a multi-location group practice, she brings a unique perspective that bridges clinical excellence with business performance.

Kristie has coached dental practices in 48 states, helping dentist-owners improve EBITDA through practical systems, measurable benchmarks, and data-driven decision making. Her presentations combine operational strategies, leadership, financial metrics, and emerging AI technologies to reduce burnout while increasing profitability and practice value.

Together with her daughter and CFO, Joey Albertson, Kristie helps practices implement bookkeeping, budgeting, benchmarking, and financial systems that provide owners with greater clarity, confidence, and freedom.

Known for her engaging storytelling and practical takeaways, Kristie equips dental teams with actionable strategies they can implement immediately to improve patient care, team performance, and long-term practice success.

On a personal note, Kristie is a has-been basketball player, loves playing tennis, watching NFL football (any team with a good offense) and BYU football. She enjoys traveling with her favorite travel buddy, her husband Tim, anywhere with sunshine. In her spare time she loves learning about all faith traditions and serving in her Christian church. Her proudest accomplishment is that of mom of 4 and grandma of 6 and counting.

Kristie's basketball team photo Kristie playing tennis Kristie and Tim at the Colosseum in Rome Family portraits Kristie and Tim at a BYU football game Kristie with family at a Green Bay game Kristie and Tim at St. Peter's Square at night Kristie with her grandchildren Kristie with a group of friends at sunset Kristie and Tim with grandchildren by the water Kristie and Tim on a beach Kristie hugging a grandchild at graduation