"How A.I. Is Helping Stop the Dental Burnout Epidemic"
Burnout in dentistry is rarely about physical energy — it's mental energy, drained by rising administrative demands. Kristie cuts through the AI hype: what true AI is (and isn't), where it's already saving teams days of work, a five-criteria scorecard for evaluating any tool before you invest, and the leadership it takes to make adoption stick. Teams leave with a practical adoption plan: evaluate, pilot, implement, measure.
Evaluate · Pilot · Implement · Measure
Additional Topics
Busy, Booked, and Still Stressed: Why Production Isn't the Same as Profit
A practical look at why many practices feel financial pressure despite strong schedules — and how clarity around KPIs, collections, and EBITDA changes decision-making and reduces stress.
From Chaos to Control: The Systems Every Practice Needs Before Adding More Technology
Why tools don't fix broken workflows — and how aligning systems, roles, and metrics creates stability before layering in automation or AI.
Your Numbers Are Talking — Are You Listening? How to Read Your KPIs and Know What to Do Next
Most dental owners have dashboards and reports — but still aren't sure what actions to take. This session breaks down the few critical KPIs that actually drive profitability and team performance, how they connect to the P&L, and how to use the data to make clear, confident decisions instead of reacting emotionally or guessing.
The One Number That Tells the Truth About Your Practice: Understanding EBITDA
Leadership
Identify the leadership qualities you naturally gravitate toward — whatever your position on the team — and learn to amplify them.
Team Meetings That Don't Waste Time
Team meetings with a purpose: the few key performance indicators that help the team manage themselves, goal setting, and follow-through.
Doctor & Hygiene Systems
Strategies for increasing doctor and hygiene production, soft tissue management, and team motivation/bonus models — managing the team by the numbers.
Practice Identity & Systems
Define and live your practice identity, then build the systems — for every position in the office — that achieve production, patient, and practice goals.
Short bio — for programs & introductions
Kristie Kapp, RDH, is an international speaker and CEO & Co-Founder of EBITDent, where she helps dentist-owners build more profitable, less stressful practices through systems, metrics, AI, and financial clarity. With over 30 years of experience as a dental assistant, hygienist, consultant, practice owner, and CEO of a multi-location group practice, Kristie has coached practices in 48 states. Alongside her daughter and CFO, Joey Albertson, EBITDent combines operational consulting with bookkeeping, budgeting, benchmarking, and CFO services to help practices increase EBITDA while reducing burnout. Kristie is passionate about giving dental teams practical strategies they can implement immediately to improve leadership, patient care, and long-term practice success.
Why Hire Kristie
Lived Every Role
Kristie has been a dental assistant, hygienist, practice owner, and CEO of a multi-location group — and has spent 20 years consulting.
Proven Reach
Her work has taken her into 200+ offices across 48 states, speaking to dental audiences nationally and internationally.
Current Topics
Including AI adoption in dentistry — Kristie is a panelist at the RIDA Summit on November 6.
Practical Takeaways
Systems and tools your audience can put to work on Monday morning.